FAQ - Community & Support
1
Q: How can I contact customer support?
A: You can reach our support team directly via the contact form on our website or by emailing us at the official Sinister Corporation Games support address. We aim to respond to all inquiries as quickly as possible, prioritizing urgent technical issues and Kickstarter fulfillment questions.
2
Q: Where can I find the latest news and updates?
A: All major announcements, patch notes, and event details are posted on our official website and social media channels (Twitter, Facebook, YouTube). For real-time updates and community discussions, join our official Discord server.
3
Q: What should I do if I encounter a cheater?
A: If you suspect someone is cheating, please report them through the in-game reporting tool. Provide any evidence you have, such as screenshots or videos, to help our moderation team investigate.
4
Q: How do I join the community Discord?
A: The invite link to our Discord server can be found on the CoXistence website and social media bios. Discord is the best place to connect with other players, get support, participate in events, and share feedback.
5
Q: Can I apply to become a moderator or community contributor?
A: Yes, we periodically open applications for moderators and community contributors. Keep an eye on our announcements and forums for opportunities to join our team and help shape the community!
6
Q: Where can I find the rules and guidelines for the community?
A: The community rules and guidelines are posted on the Discord server. Please review them to ensure a positive and respectful environment for everyone.
7
Q: How do I appeal a ban or suspension?
A: If you believe you were unfairly banned or suspended, please contact our support team through the website. Provide your account details and explain the situation clearly. We will review your case carefully.